This step-by-step learning program enables you to learn the non-verbal communication skills needed to:

• Be understood and understand others
• Make powerful connections and build stronger relationships
• Defuse arguments and conflicts and repair wounded feelings

 

Dr. Jeanne Segal’s recent book The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships helps you learn the key skills of Emotional Intelligence. Her new DVD-based learning program can be used on its own or as a companion to the book to master the book’s emotional intelligence “toolkit.” This learning program includes:

• Introduction: Overview of emotional intelligence and the five key skills.
• Lesson 1: Learning to quickly deal with stress and remain calm and focused.
• Lesson 2: Learning to be fully aware of and in control of your emotions.
• Lesson 3: Learning to pay attention to nonverbal cues and improve your nonverbal skills.
• Lesson 4: Learning to use appropriate humor and play to navigate difficult challenges.
• Lesson 5: Learning positive and effective skills for resolving conflict.
• Conclusion: Integrating these skills into your life.

This step-by-step program enables you to learn the language of Emotional Intelligence in a variety of settings that will suit your needs and preferences. First you watch the 84-minute video in lesson style on your computer or TV. You can also listen to the audio portion on a CD player at home or in your car. A downloadable PDF booklet provides additional guidance, quizzes, and exercises.

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